Quick Links
Overview
Employee Committee Member
GRC- Employee Portal
Student Committee Member
GRC- Student Portal
GRC- Process
As per the directions of AICTE and Gazette of India, the Grievance Redressal Cell has been formed to address the grievances, complaints, malpractices and problems of students/ Staff (Teaching & Non-Teaching) of ABES EC.
This cell aims to provide students/ Staff (Teaching & Non-teaching) with a platform where they can share their academic related and other miscellaneous problems and seek the best advice. The cell ensures at the end that all the stakeholders should be satisfied and happy during the stay at ABESEC.
A Grievance Redressal Committee has been constituted for the redressal of the problems reported by the Students/staff (Teaching & Non-teaching) of the College with the following objectives:
- To ensure a fair, impartial and consistent way for redressal of various issues faced by the stakeholders.
- To uphold the sanctity of the college by promoting good relationship amongst students and also a good professional relationship between students and staff (both teaching and non-teaching) and also amongst staffs.
- To ensure that grievances are addressed and resolved promptly and in complete confidentiality.
- To ensure that the views of grievant and respondent are respected and that any party to a grievance is not discriminated or victimized.
- To ensure stakeholders to respect the rights and dignity of one another.
As per the directions of AICTE and Gazette of India, the Grievance Redressal Cell has been formed to address the grievances, complaints, malpractices and problems of students/ Staff (Teaching & Non-Teaching) of ABES EC.
This cell aims to provide students/ Staff (Teaching & Non-teaching) with a platform where they can share their academic related and other miscellaneous problems and seek the best advice. The cell ensures at the end that all the stakeholders should be satisfied and happy during the stay at ABESEC.
A Grievance Redressal Committee has been constituted for the redressal of the problems reported by the Students/staff (Teaching & Non-teaching) of the College with the following objectives:
- To ensure a fair, impartial and consistent way for redressal of various issues faced by the stakeholders.
- To uphold the sanctity of the college by promoting good relationship amongst students and also a good professional relationship between students and staff (both teaching and non-teaching) and also amongst staffs.
- To ensure that grievances are addressed and resolved promptly and in complete confidentiality.
- To ensure that the views of grievant and respondent are respected and that any party to a grievance is not discriminated or victimized.
- To ensure stakeholders to respect the rights and dignity of one another.
| Name | Designation | Mobile | Mail ID |
|---|---|---|---|
|
Prof. (Dr.) Devendra Kumar Sharma
Director, ABESEC
|
Chairperson | 9412551886 | director@abes.ac.in |
|
Prof.(Dr.) S.P.Shukla,Director,REC Banda
Senior Professor, AKTU,Lucknow
|
Member | 9415190054 | director@recbanda.ac.in |
|
Dr. D.P.Singh
Dy.Registrar, UPID, AKTU, Lucknow
|
Member | 7830232377 | dr.upid@aktu.ac.in |
|
Ms. Nitika Jain
Registrar
|
Member | 9999889342 | registrar@abes.ac.in |
|
Prof.(Dr.) Rati Ranjan Panda
Chief Proctor, ABESEC
|
Member | 9953902045 | rati.panda@abes.ac.in |
|
Prof.(Dr)Amita Tripathi
Dean Student Welfare,Professor(ASH)
|
Member | 99103 32903 | amita.tripathy@abes.ac.in |
|
Dr. Neelam Yadav
Associate Professor(ASH)
|
Member | 99102 33165 | neelamyadav@abes.ac.in |
|
Dr.Pragati Shrivastava Deb
Associate Professor, HoD EN & ELCE Dept.
|
Member Secretary | 9899477003 | pragati.srivastava@abes. ac. in |
Employee Committee Member
| Name | Designation | Mobile | Mail ID |
|---|---|---|---|
|
Prof. (Dr.) Devendra Kumar Sharma
Director, ABESEC
|
Chairperson | 9412551886 | director@abes.ac.in |
|
Prof.(Dr.) S.P.Shukla,Director,REC Banda
Senior Professor, AKTU,Lucknow
|
Member | 9415190054 | director@recbanda.ac.in |
|
Dr. D.P.Singh
Dy.Registrar, UPID, AKTU, Lucknow
|
Member | 7830232377 | dr.upid@aktu.ac.in |
|
Ms. Nitika Jain
Registrar
|
Member | 9999889342 | registrar@abes.ac.in |
|
Prof.(Dr.) Rati Ranjan Panda
Chief Proctor, ABESEC
|
Member | 9953902045 | rati.panda@abes.ac.in |
|
Prof.(Dr)Amita Tripathi
Dean Student Welfare,Professor(ASH)
|
Member | 99103 32903 | amita.tripathy@abes.ac.in |
|
Dr. Neelam Yadav
Associate Professor(ASH)
|
Member | 99102 33165 | neelamyadav@abes.ac.in |
|
Dr.Pragati Shrivastava Deb
Associate Professor, HoD EN & ELCE Dept.
|
Member Secretary | 9899477003 | pragati.srivastava@abes. ac. in |
GRC- Employee Portal
| Name | Designation | Mobile | Mail ID |
|---|---|---|---|
|
Prof. (Dr.) Devendra Kumar Sharma
Director, ABESEC
|
Chairperson | 9412551886 | director@abes.ac.in |
|
Ms. Nitika Jain
Registrar
|
Member | 9999889342 | registrar@abes.ac.in |
|
Dr. Neelam Yadav
Associate Professor(ASH)
|
Member | 9910233165 | neelamyadav@abes.ac.in |
|
Mr. Manabendra Saha
Assistant Professor ME Deptt
|
Member | 9540964594 | manabendra.saha@abes.ac.in |
|
Dr.Pragati Shrivastava Deb
Associate Professor, HoD-EN & ELCE Dept.
|
Member Secretary | 9899477003 | pragati.srivastava@abes. ac. in |
|
Prof.(Dr.) Rati Ranjan Panda
Chief Proctor, ABESEC
|
Faculty Special Invitee (Male) | 9953902045 | rati.panda@abes.ac.in |
|
Prof.(Dr)Amita Tripathi
Dean Student Welfare,Professor(ASH)
|
Faculty Special Invitee (Female) | 9910332903 | amita.tripathy@abes.ac.in |
|
Aakash Kumar
Roll No:2300320230001
Admission No.: 2023B0231030
ELCE 3rd year
|
Student Special Invitee (Male) | 9654934667 | aakash.23b0231032@abes.ac.in |
|
Ayushi Srivastava
Roll No:2024B0101025
Admission No.: 2400320100357
CSE-2nd year
|
Student Special Invitee (Female) | 9076791825 | ayushi.24b0101025@abes.ac.in |
Student Committee Member
| Name | Designation | Mobile | Mail ID |
|---|---|---|---|
|
Prof. (Dr.) Devendra Kumar Sharma
Director, ABESEC
|
Chairperson | 9412551886 | director@abes.ac.in |
|
Ms. Nitika Jain
Registrar
|
Member | 9999889342 | registrar@abes.ac.in |
|
Dr. Neelam Yadav
Associate Professor(ASH)
|
Member | 9910233165 | neelamyadav@abes.ac.in |
|
Mr. Manabendra Saha
Assistant Professor ME Deptt
|
Member | 9540964594 | manabendra.saha@abes.ac.in |
|
Dr.Pragati Shrivastava Deb
Associate Professor, HoD-EN & ELCE Dept.
|
Member Secretary | 9899477003 | pragati.srivastava@abes. ac. in |
|
Prof.(Dr.) Rati Ranjan Panda
Chief Proctor, ABESEC
|
Faculty Special Invitee (Male) | 9953902045 | rati.panda@abes.ac.in |
|
Prof.(Dr)Amita Tripathi
Dean Student Welfare,Professor(ASH)
|
Faculty Special Invitee (Female) | 9910332903 | amita.tripathy@abes.ac.in |
|
Aakash Kumar
Roll No:2300320230001
Admission No.: 2023B0231030
ELCE 3rd year
|
Student Special Invitee (Male) | 9654934667 | aakash.23b0231032@abes.ac.in |
|
Ayushi Srivastava
Roll No:2024B0101025
Admission No.: 2400320100357
CSE-2nd year
|
Student Special Invitee (Female) | 9076791825 | ayushi.24b0101025@abes.ac.in |
GRC- Student Portal
GRC-Process
1
Any Person raising a request should register the grievance through the grievance redressal portal link available on the website.
2
The grievance will immediately go to the concerned HOD who needs to acknowledge the receipt of the grievance Via Portal.
3
HOD needs to provide (1) Necessary solution, (2) Invalid the matter (3) comment if the same is not under the scope and forward to grievance cell.through mail. The decision report should be submitted by HoD to the grievance redressal cell is within 5 days from receipt of the complaint. The time to final approval by GRC is within 07 days from receipt of the complaint.
4
If the student/faculty/staff is not satisfied with the decision of the concerned grievance HoD, he/she can submit an appeal to the Central Level Grievance Committee within four days from the date of the receipt of the reply from the concerned grievance HoD.
5
If the Complaint is forwarded to the central grievance redressal cell, then the member secretary of the grievance committee will place the matter before the grievance committee members which shall either endorse the decision of the concerned grievance HoD or shall pass appropriate solution in the best possible manner.
6
The GRC shall send its report with recommendations, if any, to the university and a copy thereof to the aggrieved faculty/ staff/ student, within 15 days from the date of receipt of the complaint.
7
In case faculty/staff/student is not satisfied with the decision of the Student Grievance Redressal Committee(SGRC), they may appeal, to the Ombudsperson appointed by the affiliating university (AKTU) for redressal of their grievance.
8
While dealing with the complaint, the committee at all levels will observe the law of natural justice and hear the complainant and concerned people.
9
While passing an order on any Grievance, at any level, the relevant provisions of the Act/Regulations should be kept in mind and no such order should be passed in contradiction of the same.